Q: Is there warranty?
A: Yes, we provide 1-year warranty for non-artificial failures. For artificial failures, we'll charge fees based on real-time cost.
Q: Do you provide on-site service oversea? How to charge?
A: Yes. The oversea service is charging at $400/day/people, and the airlines, hotels, foods, visas, etc. are extra.
Q: Which items are under export control?
A: Drones that over 30-min endurance, video link that over 50km, IR thermal camera, anti-drone devices are under export control by Chinese government. For detailed information, please inquire our sales team.
Q: How to export those controlled items?
A: For controlled items, Dual-Use Items Export License is necessary. We can assist our clients to apply for the license, please inquire our sales team for details.
Q: Can I visit your factory?
A: You're welcome to visit our factory and headquarter in Shenzhen. The address is: Hongwei Technical Park Block E Floor 5, Liuxian 2nd Road, Xin'an Street, Bao'an District.
Q: What certificates do you have?
A: Part of products have CE/FCC certificates, please inquire our sales team for details.
Q: Is there bulk-purchase discount?
A: Yes, we offer additional discounts for clients who purchase in bulk, the specific quantity varies depending on the product.
Q: Do you provide OEM/ODM?
A: Yes, we can modify the logo for labels, packages, software surface (if applicable), manuals. And we offer custom solution based on client's requirements, too, please inquire our sales team for details.
Audited Supplier 
){kind=link}